Director of Human Resources & Administration
FLSA Status: Exempt
Reports to: CEO/President
Salary: Commensurate with education and experience
This position supports the work of the Carlisle Family YMCA, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Director of Human Resources & Administration oversees the development and implementation of human resources policies, plans and services, including legal compliance, employee benefits, compensation, employee relations, diversity and inclusion and employment practices and procedures, including oversight of the volunteer program. The Director of Human Resources & Administration also is responsible for working with the Business Office Manager for the timely administration and accuracy of payroll processes, as well as a variety of administrative duties. Finance background and experience a plus. Must be detail oriented with the ability to provide effective HR customer service to management and employees of the Y.
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
- Provide leadership and consulting support to management on matters of reinforcing culture, setting goals, developing policy and implementing strategic objectives.
- Create organizational policies and structures for employees and volunteers that remove barriers and foster equity and inclusion for all.
- Oversee talent management, including employee/volunteer training, employee onboarding, leadership development, retention, recognition, evaluation, employee communication and career development.
- Oversee HR system and employee records to ensure accuracy and improve the overall operation and effectiveness of the organization.
- Work with Marketing to advertise open positions and develop and maintain a funnel of job applicants.
- Oversee wage program, including job description and classification, salary structure and salary adjustments. Monitor the effectiveness of existing compensation policies, guidelines and procedures recommending plan revisions; coordinates implementation and provides guidance to staff.
- Serve as primary contact with benefit providers (including group health, life, ltd, dental and vision) and retirement plans.
- Oversee benefit plan communication, enrollment and administration. Assess the competitiveness of programs and practices against the relevant markets and makes recommendations for improvements and changes.
- Oversee documentation preparation for all aspects of the claim adjudication and appeal process for all unemployment compensation claims. Participate in unemployment claims hearings as a representative of the Carlisle Family YMCA.
- Oversee the employee recruitment and selection process, establishing procedures and best practices to ensure compliance with local, state and federal regulations. Provide phone screening interviews for candidates.
- Work with Directors to ensure all staff is up to date with clearances, trainings and certifications.
- Oversee volunteer program, including procedures, recruitment, training and management.
- Support Business Office Manger in duties relating to the administration and maintenance of payroll and the payroll system assuring accurate and timely processing of payroll.
- Establish standards and procedures for all matters relating to workers’ compensation and the workers’ compensation claims process.
- Ensure timely and accurate submission of data requested by the EEOC, YMCA of the USA, Department of Labor, etc.
- Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resources management. Interpret appropriate laws and policies and advise management and employees, accordingly.
- Participate in the investigation and resolution of ongoing employee relations problems, anticipate problems whenever possible, and develop, recommend and initiate appropriate steps for resolution. Ensure all documentation is factual, accurate and timely.
- Provide direction to assigned staff in the performance of their duties, establishing work priorities in achieving strategic and operating plan goals; prepares and manages associated budgets.
- Work directly with Directors and management to build volunteer relationships, develop policies, oversee policy implementation and meet the related needs of the board.
- Provides administrative support including some grant reporting documentation.
- Assist with functions and events as needed.
- Attend meetings and trainings as deemed necessary.
- Perform other duties as assigned by the CEO.
- Supervise Business Office Manager.
- Developing Self & Others
- Program/Project Management
- Bachelor’s degree in business, human resources or equivalent combination of education and 8 years of related work experience
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Current knowledge and understanding of labor regulations, industry trends, current practices, new developments and applicable laws regarding human resources
- Proficiency in business and human resources related computer applications, which may include payroll, time and attendance systems, Microsoft Office, etc.
- Human Resources certification preferred
- Excellent critical thinking skills
- Finance experience a plus.
- Must be highly organized and have the ability to work with confidential matters
WORK ENVIRONMENT & PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment
- The employee must occasionally lift and/or move up to 10 pounds
- Specific vision abilities required by this job include close vision, distance vision and the ability to adjust
- The noise level in the work environment is usually moderate